Podium, a privately held technology company, is located in Lehi (UT). It provides cloud-based software for businesses. It can be used to send messages, collect customer feedback and manage sales and payment transactions. Continue reading to learn more about the company's products. Podium can help you, no matter if you are just starting a business or an experienced one.
Marketing platform for text messages
Podium's message marketing platform via text is an effective and simple way to communicate directly with your customers. Its simple-to-use interface comes with advanced features that can help you get more value from your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. Information on how to create an effective campaign such as customer surveys, will be available.
Podium offers SMS text messaging marketing platforms for small and medium-sized businesses. Podium's integrated platform for customer-interaction management makes it easy to connect with customers and leads as well as team members. You can also use this platform to solicit payments and gather consumer reviews. This is especially useful if your business only has a small amount of staff to handle customer communication.
Payments feature
It is easy to receive payment from business owners using the Payments function on podium. The first step is to link a bank account, which requires you to enter both account and routing numbers. After you have completed this step, click the new button to open a new window. There you will have the option to select where you wish to receive your payments. After you have selected a location, a message will appear at the top of your screen asking for payment. You can confirm your payment request, or change it for another location once the message appears.
Using the Payments feature on Podium is easy and free. The company is dedicated to helping small businesses, especially local businesses, get paid faster and easier. Its website features an intuitive interface that displays easy instructions once you log in. You can also find tips on how to create successful campaigns for writing messages. You are also encouraged to give feedback after a successful campaign.
Customer feedback feature
Podium has a Customer feedback feature that allows you to create and send automated responses to customer questions. This feature lets you keep track of customer interactions and helps to retain them. It can also help identify weak points in your processes. To collect customer feedback, you can create customized messages and templates. The feedback function also offers analytics and NPS scores.
Customer feedback is a great tool for improving your business. Get quick responses from customers to learn more about what is working. Using Podium makes this process quick and easy. You'll receive a response in minutes using the SMS messaging feature of Podium.
Integrations with review site sites
Podium, which combines text message and online review management, is a text-messaging marketing solution for established business. This platform allows businesses capture customer reviews, and encourages them to leave good reviews. It is perfect for businesses who have established a reputation, but are struggling to increase their visibility via online reviews. The integrations with review websites are powerful and provide a wealth of features.
Podium integrates with leading CRM, POS, and ERP systems. It makes it easy to automatically send customer review invitations. Customers can respond directly to an invitation sent to them after they have received it without needing to log in to their social media accounts. Customers can also leave reviews at the next best review site in just a few mouse clicks.
Prices
A podium could be the right tool for your business if you are looking to improve your operations. By providing a better customer experience, a podium can increase website traffic and conversions. It can also be used to help your team collaborate more effectively and get more done. For a mid-level package, it can cost as low as $6,000 per annum.
The Podium service is simple to use but it also has advanced features. After you log in, the program will display a guide with clear instructions. It even provides tips for creating effective campaigns and requests feedback after each campaign.