Consumer Cellular, a phone company, is committed to providing customers with low-cost service that does not require a contract. The low-priced service has received mixed reviews from the consumer community. The company has low overall satisfaction scores, but it is rated reasonably high for quality, value, and customer support. However, consumers have complained about unresponsive customer service and shoddy technical support.
Consumer Cellular: Review
Consumer Cellular is a phone service that makes use of AT&T and T–Mobile networks to offer service. This allows customers to access the many benefits of these carriers without having to sign a contract. Consumer Cellular customers generally rate the company's customer service as good. However, some consumers voiced concern about the lengthy hold times that they experienced calling the company.
Plans Available
Consumer Cellular offers several plans. Depending on the plan you choose you will have unlimited talk and data, or a plan with limitations. The best plans offer unlimited data, which can be shared across multiple lines. Before signing up, here are some points to remember.
Customer service
Consumer Cellular (American postpaid mobile network operator) is located in the United States. John Marick & Greg Pryor created the company in Oct 1995. It offers customers cellphones, no-contract mobile phone plans, and accessories. It focuses on older users.
Price
The price of Consumer Cellular is the average price for a single-line entry level plan from major U.S. wireless providers as of May 2022. This price includes a +5 percent discount on the monthly text, talk and data plans. It also includes the phone price, taxes, fees and the cost of the phone. Consumer Cellular also requires approval for credit. It is not available in all regions and has limited stock. Consumer Cellular offers an additional 30-day money-back promise.
AARP discount
AARP members can enjoy special discounts from Consumer Cellular. These members can receive a 5% discount when they sign up for monthly services. In addition, they can get a $10 bill credit when they refer a friend. Consumer Cellular also offers a 30-day money-back guarantee, but the guarantee period is extended to 45 days for members of AARP.
Compatible phones
At discounted rates, compatible consumer cellular phones can be purchased. The company accepts both unlocked and carrier-locked phones. The company's website can help you determine if the phone is eligible. You'll need your device identification number (or IMEI), to check if it's compatible. If your phone is compatible, then you can purchase the SIM kit and activate it to join the company's network.