A well-written and received client review is one of the best forms of marketing. This type of feedback is invaluable, especially if your company is a vendor or service provider. It may be surprising, but consumers are more likely to trust a brand with more online reviews than a company with a bad reputation. To get a leg up on the competition, be sure to implement a solid customer review program and make the most of any feedback you receive.
You have a variety of options. A push notification, text message or email could be sent in addition to email. The push notification is a fast and easy way to get a review started. It is crucial to encourage client feedback.
It's important to make collecting reviews as simple as possible. A dedicated email address can be created for reviewing requests. A simple email signature link can be added to your mix to allow you to choose whether to respond to all review-related mails or to only those that contain a review. You can also add the review badge to your website.
Sending out push notifications is another good way to solicit customer feedback. These messages appear as simple alerts in the browser. They are a great way to engage your customers and remind them to leave you a review on the site of their choice. Similarly, you can ask your clients to leave you a review on their smartphone or other mobile device.
Birdeye is an online tool that manages client feedback. It can be used to provide a comprehensive view of your clients. You can search listings on dozens of websites with one account. Moreover, the company also offers a suite of automated tools that are designed to help you improve your online presence in real time. These tools can be used by any photographer, business owner or aspiring entrepreneur.
Other methods include sending an email blast to your list, and sending a more personal email to customers recommending that they write a review for you. Although these are more expensive options, they are much more cost-effective over the long-term. It is possible to test out different email services and message templates to determine which one works best. MailChimp is a great service that automates your emails, ensuring you deliver the right message to the appropriate customers. Sending a review request via SMS is another option.
As a photographer, you have to get your client review on the books as soon as possible. A well-constructed, well received review can make a difference and happy customers will give you feedback.