Founded in 2005, CheapOair is a travel booking portal that offers flights, hotels, and rental cars. They offer a price match guarantee that will ensure they match a cheaper price for your ticket within 24 hours. Customers can also earn rewards points that will allow them to get a discount on their flights. A section called "Featured Deals" offers discounts of up 35%.
CheapOair has won many awards, including a Gold Stevie Award for Best Customer Service, and two International Service Excellence Awards. They have been featured in numerous publications around the world. They are known for their customer-focused approach to customer service. There are many ways customers can reach staff including an email address, telephone number, and dedicated website. Customers can also use the online Help Videos to answer common questions. Customers can sign up for fare alerts and receive email notifications whenever fares change.
CheapOair also offers credit cards. CheapOair credit cards allow you to earn points every time you spend money on airfare. You can then redeem those points to book your flight or hotel. You can then use those points to pay for your flight or hotel. A service fee will be assessed for hotels and vacation packages. However, this fee may be waived for active military personnel or senior citizens. You'll be notified of price increases via a color-coded and simplified interface. A section called "Self-Help Tools" allows users to manage their billing and schedule, as well as flight status. They also offer a 'Request Customer Support' form, which allows users to ask questions or request a dedicated specialist.
CheapOair rewards program is well-respected for its customer-centric approach. Customers can get $25 off for each friend they refer. You can double your rewards points when you make another booking. They also offer special rates, which include discounts up to 55% off hotel rates. Additionally, they offer special rates for travel packages. CheapOair allows customers to access their 'Featured deals' section. They can take up to 35% off of hotel rates. They also offer an 'Airfare Search' tool, which allows travelers to search for 450 airlines at the same time.
CheapOair uses large fonts and has a simple color scheme. It lists flight deals on the front page, and offers users the ability to book flights directly from the website.