CheapOair, a travel booking platform, was established in 2005. It offers hotels, flights, and rental cars. They offer a price matching promise that guarantees they will match a lower price within 24 hours. A rewards program allows customers to earn discounts on their flights. You will also find a section called "Featured deals", which gives discounts upto 35%.
CheapOair was awarded numerous awards, including the Gold Stevie Award, for Best Customer Service, as well as two International Service Excellence Awards. They are also featured in international publications. Their customer service is lauded for their customer-centric approach. They offer many ways to reach staff, including an email, phone, and dedicated website. Customers can also use the online Help Videos to answer common questions. Customers can sign-up for fare alerts in order to be notified by email when fares are changed.
CheapOair offers a credit-card option. CheapOair credit card lets you earn points for every dollar that you spend on airfare. You can use these points to pay for your hotel stay or flight. The credit card offers various benefits, including a travel discount, travel credit, and a travel insurance policy. The service fee charged for hotel and vacation packages is also payable. This fee can be waived for senior citizens or military personnel. You will be notified when prices go up with a simplified interface and a color-coded calendar. They also have a 'Self-Help Tools' section, which allows users to manage their billing, scheduling, and flight status. They also have a "Request Customer Support" form that allows users to request assistance or ask questions.
CheapOair is known for its customer-centric rewards program. Referring friends to CheapOair can earn customers a $25 discount. When they make a second booking, they can double the rewards points they earned the first time. They also offer special rates, which include discounts up to 55% off hotel rates. In addition, they offer a special rate on travel packages. CheapOair also provides travelers with access to their 'Featured Deals' section, where they can get up to 35% off hotel rates. The company also offers an 'Airfare Search" tool that allows travelers to search for as many as 450 airlines at once.
CheapOair features a large font, and a simple color scheme. It displays flight deals on the homepage, and gives users the option of booking flights directly from its website.