Founded in 2005, CheapOair is a travel booking portal that offers flights, hotels, and rental cars. They offer a price matching promise that guarantees they will match a lower price within 24 hours. A rewards program allows customers to earn discounts on their flights. A section called "Featured Deals" offers discounts of up 35%.
CheapOair was awarded numerous awards, including the Gold Stevie Award, for Best Customer Service, as well as two International Service Excellence Awards. They have been featured in numerous publications around the world. Their customer-centric approach is highly praised. They have numerous ways for customers to reach staff, including a dedicated website, email, and phone. Customers can also make use of the online Help Videos, which will answer most common questions. They can also sign up for fare alerts to receive email notifications when fares change.
CheapOair also offers a Credit Card. CheapOair credit cards allow you to earn points every time you spend money on airfare. You can then redeem those points to book your flight or hotel. The credit card provides many benefits including travel discounts, travel credit, or a policy of travel insurance. The service fee charged for hotel and vacation packages is also payable. This fee can be waived for senior citizens or military personnel. You will be notified when prices go up with a simplified interface and a color-coded calendar. The site also offers a section called "Selfhelp Tools", which allows users manage their billing, scheduling, flight status, as well allowing them to access their credit card information. They also offer a 'Request Customer Support' form, which allows users to ask questions or request a dedicated specialist.
CheapOair's rewards program is praised for its customer-centric approach. Refer a friend to CheapOair and get $25 off your next booking. When they make a second booking, they can double the rewards points they earned the first time. They also offer special rates, which include discounts up to 55% off hotel rates. They also offer special rates on travel packages. CheapOair provides access to their Featured Deals section. This allows travelers to save up to 35% on hotel prices. They also offer an 'Airfare Search' tool, which allows travelers to search for 450 airlines at the same time.
CheapOair has a large font and a clean color scheme. It displays flight deals on the homepage, and gives users the option of booking flights directly from its website.